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Harbor Networks » Careers

Careers

Discover rewarding career opportunities at Harbor Networks and be part of a company leading the way in managed services.

Harbor Networks Is Now Hiring!

Harbor Networks offers our customers a full range of voice, cybersecurity and data solutions including Mitel, Darktrace, Extreme, ArmorPoint, Ruckus and many more. We are always looking for people with the right energy and attitude to assist us in the successful implementation of these products and services for our customers. With multiple years of experience and knowledge of the technology marketplace, we can offer a rewarding environment to learn more about the industry and further your career.

General Inquiries

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Email your cover letter and resume to jobs@harbornetworks.com.

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Include the position you are inquiring about in the subject line of the email.
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Cut and paste your cover letter and resume into the body of the email in text format.
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Email the resume as a PDF or Word document.

Available Positions

Sr. Account Executive

Unified Communications and Cybersecurity

Role Overview:

The Senior Account Executive role demands a Sales Hunter mentality, primarily focusing on generating new customer relationships within the New England market and maintaining and expanding existing customer relationships within their territory.

Key Responsibilities Include/Not Limited To:

  • Drive sales of UCAAS, Cyber Security, and Infrastructure as a Service (IAAS) offerings.
  • Service existing clients while cultivating new customer relationships.
  • Achieve or surpass assigned annual quota (typically between $750k – $1M).
  • Engage in business development and demand generation activities to foster customer growth.
  • Conduct thorough research on accounts/prospects to understand their business/organization.
  • Represent Harbor Networks with professionalism and high ethical standards.
  • Foster relationships with core manufacturer representatives and multiple decision-makers within client accounts, especially at the C-suite level.
  • Effectively communicate Harbor Networks’ value proposition to key stakeholders.
    Introduce Harbor Networks’ subject matter experts to key stakeholders.
  • Utilize the company’s CRM tool (ConnectWise) and prospecting tools as directed by sales management.
  • Maintain regular contact with assigned accounts.
  • Establish a personal brand within the territory.
  • Demonstrate the ability to grow business from scratch.
  • Conduct cold calling within the assigned territory/market to uncover new opportunities.
  • Collaborate with internal and external resources to develop and sell Harbor Networks solutions.
  • Work with pre-sales teams to develop proposals and statements of work.
  • Accurately forecast business using the company’s CRM tool.

Additional Responsibilities:

  • Attending and facilitating relevant marketing events.
  • Participate in company-facilitated trainings and business meetings.
  • Perform other duties as assigned.

Qualifications: Minimum qualifications and requirements for this role include:

  • 2+ years of solution-based selling experience.
    Outside sales experience with direct end-user accounts.
  • Proven success in selling technology or related projects in a territory-based assignment.
  • Understanding of key technology solutions such as Extreme Networks, Ruckus Wi-Fi Cloud voice solutions, and Cyber Security products.
  • Knowledge of UCaaS platforms and their benefits.
  • Demonstrated experience in a Sales Hunter role.
  • Bachelor’s degree or equivalent work experience.
  • Resilience and personal drive to succeed.
  • Ability to learn and adapt quickly.
  • Strong communication, reasoning, and interpersonal skills.
  • Clean driving record and access to reliable transportation.

Compensation and Benefits:

Harbor Networks offers a comprehensive benefits package including medical, dental, paid holidays, paid time off, life insurance, long-term disability, and a 401K with a generous company match to ensure the well-being and security of our employees and their families.

Harbor Networks believes in a well-balanced approach to help address employees’ needs in all aspects of life.

Contact with your resume:

Chris Gioffre
Chrisg@harbornetworks.com
Phone: 508-652-3040

Business Development Representative

Description

Job Summary:

Exciting sales opportunity in the IT and unified communications industry at a top-rated company. As a member of the fast paced and talented Harbor Networks sales team, you will work side by side with experienced Account Executives and Client Service Managers. This position will help uncover, prospect for, and act in a strategic manner to develop new opportunities for Harbor Networks.

We are looking for a high energy, organized, team-oriented candidate. We offer a fun dynamic work environment with opportunity for personal and professional growth.

Responsibilities:

  • Qualify leads generated by marketing campaigns, SEO, and/or other sources in a timely manner
  • Within an assigned opportunity, have the availability to qualify, present, and quote a Cloud based solution
  • Meet sales quota for any assigned revenue objectives
  • Update and provide accurate information into our sales database / CRM system
  • Develop new sales opportunities within an assigned territory
  • Research prospective business opportunities to better understand their business needs, decision-making process, install time frame and competitive situation
  • Research provided CRM database and assigned accounts to uncover potential company widesales opportunities
  • Participate in development and execution of territory account plans
  • Participate in brainstorming and reporting with sales team members on funnel activity
  • Provide management weekly status reports
    Continually strive to improve sales qualification process
  • Participate in tradeshows, conferences, and other Harbor Networks marketing events
  • Develop and maintain an in-depth knowledge of Harbor Network’s and industry related products and services.
  • Build and maintain an accurate pipeline and forecast
  • Work with our Client Services Team to provide account coverage and management

Contact with your resume:

Chris Gioffre
Chrisg@harbornetworks.com
Phone: 508-652-3040

Network Engineer

Description

The Network Engineering Role is responsible to assist with the sales, delivery, and support of our data networking product solutions. These include wireless and wired networking, firewalls, and SD-WAN offerings. It is expected there will be specializing within our team to achieve appropriate knowledge levels to be delivered to our clients. Our engineers should have industry understanding as well as specialized expertise for specific data solutions.

Education / skillset requirements:

College level degree/ certifications

Preferred Experience:

  • Multiple years IT networking experience
  • Understanding of VoIP technologies and how they function within a network
  • Proven knowledge of switching/routing/security
  • Designing, install and supporting of IT solutions including:
  • Networking and Network Security
  • Switching and Routing
  • Wireless networking
  • SD-WAN
  • Microsoft Windows Servers operating system install, support and configuration
  • Microsoft Windows desktop operating systems
  • Virtual Environments (VMWare, Microsoft Hyper-V)

Job Responsibilities:

  • Work as a member of our growing Data Services group

Troubleshooting and support of:

    • Ethernet switching and routing
    • Layer 3 devices and SD-WAN for multi-site deployments and WAN configurations
    • Firewalls and VPN deployments
    • VoIP converged networks
    • Windows Server products & Virtual environments, as they relate to servers we provide
  •  Provide IT support for internal Harbor Networks equipment and users
  • Leveraging network assessment and troubleshooting tools to identify issues
  • Collaborate on projects and operation procedures
  • Creating Visio network drawings and all documenting all network related information.

Additional Considerations:

  • Technical certifications
  • ITIL certifications

This position includes salary, potential bonus, and a benefits package including Medical, Dental, Long Term Disability
and 401K.

Contact with your resume:

Mike Sullivan
mikes@harbornetworks.com
Phone: 508-652-3020

Technical Operations & Support Positions – always hiring.

Harbor Networks Inc. is always seeking Technical Operations & Support professionals to manage trouble-tickets for our HarborNet Service Operations Center (SOC). Technical and support professionals provide external and internal support for IT issues and communicate and resolve problems for customers. These positions include salary and benefits including Medical, Dental, Long Term Disability and 401K plans.

Voice/Data Sales Executives – always hiring.

Harbor Networks Inc. is always seeking Voice/Data Sales Executives for selling advanced communication and networking systems (product and services). We are looking for enthusiastic sales people to prospect and bring in new business. This position includes salary and benefits including Medical, Dental, Long Term Disability and 401K plans.

Benefits

Harbor Networks recognizes that employees enjoy a higher level of job satisfaction and quality of life when they are well cared for by their employer. We currently offer a full array of benefits that add value to your compensation package as well as protect you and your family. Benefits such as medical, dental, paid holidays and paid-time-off provide for personal well being. Life insurance, long term disability, and 401K with a generous company match, contribute to financial security. Harbor Networks believes in the well-balanced approach to help address employees’ needs in all aspects of life.

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