Flexible Financing Solutions that Work for Everyone
NIaaS is a financing solution: you lease only the services you need, and our team designs, builds, and maintains a custom solution for you, resulting in easy, repeatable OPEX.
We are constantly re-evaluating equipment and software partners’ overall capabilities and performance to identify the best vendors for your specific solution. We follow an agile development cycle and continually improve our service by implementing new releases, security enhancements, and fixes.
Solution Design
Harbor Networks carefully chooses best-of-breed products to bring into our service portfolio. We select products and vendors that are stable, customizable, and adaptable to customer needs. We take a price-for-performance-conscious approach to our designs. Our team curates focused solutions for industry verticals and adapts to your specific needs.
Implementation
The Harbor Networks project management team orchestrates the delivery of services into your environment. We ensure a “risk averse” approach that meets your timelines with as minimal downtime to your business as possible.
We offer switch, wireless, phone, and firewall (perimeter security). And all of our services are overlayed with Helpdesk and Cybersecurity (workstations, servers) support.
24x7 Monitoring
The team in the Harbor Networks NOC monitors your network components and remediates issues as they arise. We have an advanced ticketing system, so tickets for critical or service-affecting issues will be opened in our NOC regardless of day or time.
Software / Firmware Release Management
Harbor Networks ensures your software is reviewed and updated to the level required to keep your solution current and secure. We take responsibility for performing upgrades required to maintain the components of your solution.
Administrative Changes
The role of your Harbor Networks team includes remote assistance and simple MACs with programming changes to the components of your solution. You can leverage our team for a consultation at any time, including tasks involving traditional MAC-type work.
Driving value through curated-solution design and hyper-personalized support
Custom Solutions
- Repeatable, predictable, designs tailored to your specific needs.
- Scales as your organization grows.
- Incremental services enable you to add licenses and add-ons as needs change
- Phones, headsets, and pro services can optionally be rolled into the OPEX structure
Turnkey Delivery & Support
- We orchestrate the implementation with you, executing the design and goals in the SOW.
- Project risks are managed along with timelines to ensure success.
- Day 2 support is in place to free up your team’s valuable time.
- Ongoing management for moves, adds, and changes are included to drive value.
Predictable & Flexible Budget
- Paid for as OPEX solutions.
- No expenses for owning infrastructure and equipment.
- All expenses are rolled into one regular billing.
- Reduced financial considerations, such as balance sheets and depreciation.
Managed Service Elements
- Break/Fix & Entitlement
- Moves, Adds, Changes
- Network Engineering Support
SD-WAN - Software Management
- Network Route Switch
- Boston Wireless® Wi-Fi, Wireless Connectivity