Helping Organizations Navigate the IT Landscape

30 Years of Guidance and Innovation

Our Product Is Our People

Our team designs and builds curated solutions that maximize industry-leading products and feature sets for each specific customer implementation. Harbor Networks’ guiding principles are:

Consult

We tailor solutions based on years of network and IT design experience coupled with cross-vertical awareness.

Integrate

We provide best-practice methodologies with minimal disruption to your business.

Manage

Our managed services span the complete range of operational service offerings, including co-management and outsourcing.

More About C-I-M

Our Managed Services

One of the most important competitive differentiators for Harbor Networks is that we provide complete lifecycle management. Our team of experts runs the gamut from security to voice, video, application, data, and networking – with always-available support from our Service Operations Center.

Network Infrastructure as a Service

With our HarborNet service, we support the traditional network connectivity and backbone of your business with our highly accredited staff of experts.

Cybersecurity as a Service

Our HarborShield service allows for secure communications across all of our service offerings. We support compliance and risk analytics via ongoing vulnerability assessments and tabletop exercises.

Unified Communication & Collaboration

We offer HarborCloud services to enable the management and maintenance of voice, video, and contact centers with the same easily consumable model, risk-averse design, and operations visibility.

Complete Lifecycle Management

The Harbor Networks team adapts to your business and understands where you are in your business cycles to avoid disruptions to your business. We have active customers across many verticals, so we understand what defines successful outcomes in different markets. Our customers don’t own or manage the network or equipment; it is paid for as an ongoing OPEX expense. Alternatively, we can provide a managed services overlay to your existing network infrastructure.

24x7x365 SUPPORT

Our NOC/SOC teams manage your day-to-day customer care.
Ongoing support, monitoring, ticketing, and incidents are all handled by a team that is familiar.

Consolidated Financing

Spans your complete technology stack.
Includes customized ongoing support via a single monthly payment.
OPEX financing enables protection against inflation.

Technology Integration

Bundled solutions can encompass the full spectrum of voice and data technology, with delivery through our own certified professionals.
We are risk-averse and hyper-focused on delivering and maintaining a secure network.

Professional Services

Your team will be a mix of experts including PMPs, accredited network engineers, and cybersecurity professionals.
The team will ensure a successful handoff from solution delivery through ongoing support.

Our Success by the Numbers

Years in Business / Average Customer Retention in Years

Total Customers

%

customer retention year over year

97.5% 97.5%

customer satisfaction score

FAQ

Who is Harbor Networks?

Harbor Networks has been providing voice and collaboration solutions for more than 25 years to businesses of all sizes across a wide range of vertical markets. We were one of the first voice providers in the region to deliver break/fix services with a proactive approach.

What solutions do you offer?

We have evolved into a leader in the MSP platform space by focusing on technology outsourcing to mid-market customers. Our end-to-end solutions include managed IT, cybersecurity, and voice offerings, which enable businesses to securely transform their technology footprint.

How are you different?

We distinguish ourselves by offering a deep bench of experts in all three core offerings. We pair our people and process with a recurring consumption model that delivers value for each service we design – across the entire technology lifecycle.

What value do you bring?

We offer a mix of custom and bundled solutions, which include managed IT, cybersecurity, and voice in combination. Our value proposition is pairing the right technology fit for each customer with the right people.

How do you deliver success?

Through our consultative approach, we gain an understanding of your business and how your infrastructure supports day-to-day business operations. In this way, we help make your overall business more consistent and predictable. We will move you to new technologies and new platforms when the time is right, with a keen awareness of the risks and rewards.

OUR APPROACH