Unified Communications

With new types of communication solutions being updated and adopted each year, the Unified Communications space is constantly transforming. The term Unified Communications describes the integration of business phone systems, instant messaging, chat, mobility, and video conferencing. Harbor Networks is a systems integrator focused on designing and implementing complete Unified Communications solutions for your business.

With an ever-changing UC landscape, it is critical to find a trusted partner. UC is a moving target requiring vendors and businesses to continuously adapt in order to stay up to date in the fast paced technology segment. Your partner should help you design, implement, and manage your business phone system and related UC applications.

To get the full benefits of your business phone system, you need to build an infrastructure that can integrate the best applications into a seamless UC environment. After all, UC is really about eliminating islands of technology. A communications network that integrates completely and easily into your desktop and business processes can help transform the way you work and communicate.

ShoreTel Connect was named the 2016 Unified Communications Product of the Year by TMC and Harbor Networks has earned Platinum Partnership – the highest tier of elite champion partners. Given our industry experience and status in combination with the best product on the market we are the clear choice for all of your business’s Unified Communications needs. Please reach out to one of our consultants to start a conversation.

Analysts at the Gartner Group have identified 16 features that comprise a complete UC solution:

  • Telephony
  • Unified Messaging
  • Desktop Client
  • Email
  • Instant Messaging (IM)
  • Audio Conferencing
  • Video Conferencing
  • Web Conferencing
  • Converged Conferencing
  • Notification Service
  • Personal Assistant
  • Rich Presence Service
  • Communications-Enabled Business Processes
  • Contact Center
  • Mobile Solutions
  • Collaboration

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